OXLEY · CUSTOMER CARE
Contact Oxley
A real person, one email away.
Updated 14 October 2026
Orders, delivery and returns
For help with an order, a product question or a return, email orders@oxley.co.za.
Include your order reference, if you have one, so we can find your order. Please do not send card numbers, passwords or other sensitive payment details.
Email OxleyYour 30-day performance guarantee
Try your Oxley razor for 30 days from delivery. If you’re not happy with the shave, contact us within that period and send the razor back. We must receive it before approving and processing your refund. Product defects are handled separately through free replacements, without limiting your statutory rights. See our refunds and shipping policy for how to start a return.
Privacy questions
You can use the same email address to ask about your personal information or request access, correction or deletion. See our privacy policy.